In UCLIQ, emails are typically sent based on the following scenarios:
1. Triggered Events:
Emails are sent automatically when specific events occur, such as:
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Registration confirmation.
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Offer updates or activations.
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Payment notifications.
2. Scheduled Campaigns:
If you are using the mailing system within UCLIQ, you can schedule email campaigns to be sent at a specified date and time.
3. Manual Sending:
Some emails can be manually triggered by administrators, such as custom notifications or updates.
To determine when emails will be sent:
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Check the event or trigger since the emails are tied to automated events and they will be sent immediately or shortly after the triggering action (e.g., registration or payment processing).
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Review scheduled emails because if emails are part of a scheduled campaign, they will be sent according to the defined schedule in the platform.
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Contact support or review settings. Confirm email configurations in Settings > Mailing to ensure timing and triggers are set correctly.